Effective Date: September 10, 2025
Brand: Helm by Paradoxe
Contact: hi@paradoxeai.com
Information We Collect
- Phone numbers you provide when booking with a participating business
- Appointment details (date, time, service type)
- Basic contact details (name, email if provided)
How We Use Information
Your information is used only to:
- Send appointment confirmations, reminders, reschedules, and cancellations
- Deliver onboarding links to complete setup with Helm
- Share review request links after a completed appointment
- Support customer care requests
Data Sharing
- We do not share, sell, or rent your mobile information with third parties for marketing or promotional purposes.
- Data may be shared with service providers strictly to support SMS delivery and appointment management (e.g., Twilio).
Security
We take appropriate measures to protect your data and only retain it as long as necessary to provide the service.
Your Rights
- Opt out of SMS at any time by replying STOP.
- Request data deletion by contacting hi@paradoxeai.com.
Contact Us
If you have any questions about this Privacy Policy, contact us at hi@paradoxeai.com.